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PharmaBest Training Modules

Welcome to our training modules page, designed to equip our team with the knowledge and skills necessary to provide exceptional service and uphold the highest standards in pharmacy care. Below, you will find a list of training modules available for our staff members. These modules cover various aspects of pharmacy operations, customer service, compliance, and professional development.

How to start training

How to Start?

STEPS:

01 - Choose from the 4 training modules

02 - See schedules available per module

03 - Inform your supervisor/ manager

04 - Email us at training@pharmabest.com including the Training Request Form.

Pharmacist at Work

4 Training Modules

4 Training Modules
Training Schedule

Pharmacy Operations

Introduction to Pharmacy Workflow​

Prescription Processing​

Inventory Management​

Schedule:

January 4 & 20

February 16

March 16

April 4 & 20

June 4 & 20

August 16

October 2, 15, 30

Customer Service Excellence

Effective Communication with patients & colleagues

Handling Patient Concerns

Cultural Competency

Schedule:

January 16

February 4 & 20

March 4 & 20

April 16

May 16

July 4 & 20

September 4 & 20

November 6

Regulatory Compliance

  • HIPAA Compliance

  • DEA Regulations

  • OSHA Safety Standards

Schedule:

Every 15th of the month until October only. 

Professional Development

  • Ethics and Professionalism

  • Continuous Learning

  • Leadership Skills

Schedule:

Every monday of the month until the month of July only.

Image by Volodymyr Hryshchenko

Notes to Employees

These training modules are designed to enhance your skills and knowledge in pharmacy operations. Completing these modules is essential for maintaining compliance and providing outstanding service to our patients.

Thank you for your commitment to continuous learning and professional growth!

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